904-438-8109 info@rethreaded.com

FAQ

Frequently Asked Questions

What is the "sex trade"?

Rethreaded defines the “sex trade” as human trafficking, prostitution, strip clubs, pornography and other forms of sexual exploitation.

What is “human trafficking”?

Human trafficking is the use of force, fraud, or coercion to perform a sexual act for profit.   Or to cause a minor to perform a sex act for profit. Although slavery is commonly thought to be a thing of the past, human traffickers generate hundreds of billions of dollars in profits by trapping millions of people in horrific situations around the world, including here in the U.S. Traffickers use violence, threats, deception, debt bondage, and other manipulative tactics to force people to engage in commercial sex or to provide labor or services against their will. While more research is needed on the scope of human trafficking, there is no official estimate of the total number of human trafficking victims in the U.S. Polaris estimates that the total number of victims nationally reaches into the hundreds of thousands when estimates of both adults and minors and sex trafficking and labor trafficking are aggregated.

Community Resources compiled by Rethreaded survivor employees, this list of resources comes highly recommended by our staff who have experienced continued healing through community.

How did Rethreaded get started?

Rethreaded started with a simple idea, and a strong passion from it’s founder Kristin Keen. Beginning by forming relationships with women on the street and making prison visits, she knew the biggest need was for a safe, supportive work environment where women could earn money while learning a skill and experiencing continued healing through community. Working in partnership with the City Rescue Mission, Rethreaded hired its first full-time employee in November 2012. You can read more on our mission page. #link

How can I stay up-to-date with what’s happening at Rethreaded?

You can sign up for our email list to receive first notice of promotions, events and happenings at Rethreaded HQhttps://www.rethreaded.com/pages/subscribe. You can also follow our bloghttps://www.rethreaded.com/blogs/news for an inside look at the focus and mission of Rethreaded. We also host an array of exciting events that we list on our website (https://www.rethreaded.com/pages/events). Don’t forget our social media channels as well, follow us on Facebook, Instagram, Pinterest, Youtube and Twitter @RethreadedInc.

What are some ways I can become more involved with Rethreaded?

SHOP our products: Shop with purpose for every season by purchasing a product that carries the story of the empowered woman that made it.

DONATE to our business and help to provide services and training for our women. You can also donate to Rethreaded by visiting our donation page (link here). We also accept and love to receive your old and previously loved t-shirts! We can then turn them into beautiful hand-made products which help to change lives! We love to have volunteers in the building who dedicate their time to helping us treat and condition our upcycled materials.

VOLUNTEER your time: We have Volunteer Days every Thursday from 1:00 – 4:30 PM at the Rethreaded Warehouse located at 820 Barnett Street Jacksonville, FL 32209. We also have events, home parties, and more that we need your help to run. To sign up for an upcoming volunteer opportunity head over to our clickhere or contactkansas@rethreaded.com. We love to have volunteers in the building who dedicate their time to helping us treat and condition our upcycled materials.

SHARE our mission: Help us spread the word! Our advocate’s voices are vital for the growth of our business.  Be sure to tag us on social media when you rock your Rethreaded products along with the #shoprethreaded hashtag.

What is your return & exchange policy?

Return Policy: We will gladly accept returns for up to 30 days after purchase if your product is defective, or if you are unsatisfied. However, we will only accept items that haven’t been used, worn, or washed. Please return your product to the address below, with a copy of the original invoice and a reason for your return.

Return Address: Rethreaded, Inc. 820 Barnett Street Jacksonville, FL 32209

Exchange Policy: If your order was incorrectly fulfilled or flawed in any way, please contact us at info@rethreaded.com and let us know. Exchanges will be accepted up to 90 days of purchase. Once your item is received & processed, we will ship your new item. Please return your product with the original invoice and the reason for your exchange to the address below. If your product is satisfactory, but you desire to exchange for a different item, you will need to specify what you would like instead and include $6 shipping and handling. Please check the products page to see if the item you wish to exchange for is in stock. Also, please make sure your shipping address is clearly indicated.

When can I come in to shop & where are you located?

The Rethreaded Freedom Market is open for shoppers Monday thru Friday 9:00 AM – 5:00 PM located at 820 Barnett Street, Jacksonville FL 32209.

Still have a question? Contact Us.

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